Privacy Policy

Your privacy matters to us at Swifora

Last updated: March 15, 2025

Introduction

At Swifora, we believe transparency builds trust. This privacy policy explains how we collect, use, protect, and share your personal information when you visit swifora.com or use our color theory learning platform. We're committed to protecting your privacy while providing you with valuable insights into web design color theory.

By using our services, you agree to the collection and use of information in accordance with this policy. We'll never sell your personal data, and we only collect what's necessary to improve your learning experience and platform functionality.

Information We Collect

Personal Information You Provide

When you interact with our platform, we may collect information you voluntarily provide, including:

  • Name and email address when you sign up for our learning program
  • Contact details when you reach out to us through our contact form
  • Learning preferences and progress data to personalize your experience
  • Feedback and comments you submit about our content
  • Payment information for premium features (processed securely through third-party providers)

Automatically Collected Information

Our servers automatically collect certain technical information to improve platform performance:

Data Type Purpose Retention
IP Address & Location Security monitoring and content localization 30 days
Browser & Device Info Platform optimization and compatibility 90 days
Usage Patterns Content improvement and user experience 2 years
Session Data Learning progress tracking Until account deletion

How We Use Your Information

We use collected information exclusively for legitimate business purposes that benefit your learning experience. Here's exactly how we put your data to work:

  1. Educational Content Delivery: Personalizing your color theory learning path based on your progress and interests
  2. Platform Communication: Sending course updates, new content notifications, and important account information
  3. Technical Support: Responding to your questions and resolving any platform issues you encounter
  4. Service Improvement: Analyzing usage patterns to enhance our teaching methods and platform functionality
  5. Security Protection: Monitoring for suspicious activity and protecting against unauthorized access

We never use your personal information for automated decision-making that could significantly impact you. Every major decision involving your data includes human oversight and your ability to request review.

Data Sharing and Third Parties

Your privacy is paramount. We maintain strict policies about when and how we share your information with external parties. Swifora never sells personal data to advertisers or marketing companies.

When We Share Information

  • Service Providers: Trusted partners who help us operate the platform (email delivery, payment processing, hosting services) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect our legal rights and user safety
  • Business Transfers: In the unlikely event of a merger or acquisition, with advance notice to affected users
  • With Your Consent: Any other sharing only occurs with your explicit permission

International Transfers

As Swifora operates from Lithuania within the European Union, your data receives protection under GDPR standards. When we work with service providers outside the EU, we ensure they provide adequate data protection through appropriate safeguards like Standard Contractual Clauses.


Your Privacy Rights

You maintain significant control over your personal information. Understanding your rights empowers you to make informed decisions about your data:

Your Rights Include

  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or correct inaccurate information in your profile
  • Deletion: Request removal of your personal data (subject to legal retention requirements)
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your information in certain circumstances
  • Objection: Object to processing based on legitimate interests

To exercise any of these rights, simply contact us using the information below. We respond to all requests within 30 days and never charge fees for legitimate requests.

Data Security and Protection

Protecting your information is a responsibility we take seriously. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL/TLS encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Secure data centers with physical access controls
  • Multi-factor authentication for administrative access
  • Regular automated backups with encryption at rest

Organizational Measures

Beyond technical controls, we maintain strict internal policies limiting data access to authorized personnel who need it for their job functions. All team members receive regular privacy and security training, and we conduct annual reviews of our data handling practices.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Different types of data have different retention periods:

  • Account Information: Retained until you delete your account, then removed within 90 days
  • Learning Progress: Kept for 3 years after account closure to support any future reactivation
  • Communication Records: Maintained for 2 years to provide consistent support
  • Analytics Data: Anonymized after 6 months and retained for platform improvement

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. You have control over these technologies through your browser settings.

Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality and security
  • Preference Cookies: Remember your settings and customization choices
  • Analytics Cookies: Help us understand how you use the platform to make improvements

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We don't use cookies for advertising or tracking across other websites.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or a prominent notice on our platform at least 30 days before the changes take effect.

Minor updates that don't affect your rights or how we handle your data may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

Have questions about this privacy policy or how we handle your data? We're here to help and respond to all privacy inquiries promptly.

Email: contact@swifora.com

Address: A. Juozapavičiaus g. 44, Alytus 62256, Lithuania

Phone: +37068399294

We typically respond to privacy-related inquiries within 48 hours and aim to resolve all requests within 30 days as required by law.